Overview
This website is operated by Patient Calf. Throughout the site, the terms “we,” “us,” and “our” refer to Patient Calf. By accessing or using this website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
Products & Services
Patient Calf offers handmade crochet items and curated gift boxes. All products are made or assembled in small batches.
Because our items are handmade, minor variations in color, texture, size, or appearance are normal and are not considered defects. No two pieces are exactly the same. When purchasing multiple units of the same item, slight variations in size, texture, stitch pattern, or color may occur and are part of the handmade nature of our products.
We make every effort to display product descriptions, photos, and pricing accurately. However, we do not guarantee that your device’s display will perfectly reflect product colors.
Orders & Payment
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in pricing or descriptions
- Suspected fraudulent activity
If your order is cancelled after payment has been processed, you will be issued a full refund.
Shipping
Shipping times provided at checkout are estimates only and may vary due to carrier delays, weather, or other factors beyond our control.
Patient Calf is not responsible for delays caused by shipping carriers or for packages marked as delivered but not received.
Customers are responsible for providing accurate shipping information.
Shipping details, delivery options, and free shipping eligibility are outlined in our Shipping & Delivery Policy.
Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms & Conditions.
Please review that policy carefully before placing an order.
Handmade & Care Responsibility
Handmade crochet items require proper care. Care instructions provided with your item or on the product page should be followed.
Patient Calf is not responsible for damage caused by improper care, washing, or use.
Intellectual Property
All content on this site including text, images, product names, branding, and graphics is the property of Patient Calf and may not be copied, reproduced, or used without written permission.
User Conduct
You agree not to use this site for any unlawful purpose or in a way that may harm Patient Calf, its operations, or its customers.
We reserve the right to restrict access or refuse service to anyone who violates these terms.
Limitation of Liability
To the fullest extent permitted by law, Patient Calf shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product in question.
Privacy
Your submission of personal information through this website is governed by our Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of Canada and the applicable laws of the province in which Patient Calf operates.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page.
Contact Information
Questions about these Terms & Conditions should be sent to:
[email protected]